Zero Tolerance

The practice fully supports the NHS Zero Tolerance Policy. The aim of this policy is to tackle the increasing problem of violence and abuse against staff working in the NHS and ensures doctors and their staff have a right to care for others without fear of being attacked or abused.

We aim to treat all our patients courteously irrespective of race, colour, religion or sexual orientation and we expect patients to behave towards our staff in a similarly respectful manner. In the unlikely event that a person was to behave in a threatening, abusive, violent or discriminatory manner towards our staff or other patients, then they risk immediate removal from our practice list and premises.