Abuse
The Lioness Circle
A free support group for BAME Women and Girls’ Survivors of sexual abuse and violence.
View the poster for further information
Family Justice Centre
Help is available for you at the Family Justice Centre. The centre is run by a multi-disciplinary team that works to provide you and your family access to support services. Our aim is to listen and respond to your needs in a safe way.
Telephone: 020 8688 0100
Website: www.croydon.gov.uk
Email: fjc@croydon.gov.uk
CSCB (Croydon Safeguarding Children Board)
Croydon Safeguarding Children Board (CSCB) is the statutory body that brings together local agencies that work to safeguard and promote the welfare of children and young people up to the age of 18 in the borough.
Website: croydonlcsb.org.uk
National Helplines
Freephone 24 hour National Domestic Violence Helpline: 0808 2000 247
Police (non emergency): 101
Victim Support: 0808 168 9111
Men’s advice line: 0808 801 0327
LGBT helpline: 0300 999 5428
Elder abuse: 0808 808 8141
Childline: 0800 1111
Rape and Sexual Abuse South London Support
A professional and passionate team working in a centre of excellence, dedicated to the healing and empowerment of survivors of sexual violence.
Telephone: 0808 802 9999
Website: www.rasasc.org.uk
Email: info@rasasc.org.uk
Victim Support Croydon
We give emotional and practical help to people who have been affected by crime in the London Boroughs of Southwark, Merton, Sutton, Wandsworth, Lambeth, Greenwich, Lewisham, Bromley, Croydon and Bexley.
Telephone: 020 7801 1777(Lines are open 9am-5pm Monday to Friday)
Wesbite: www.victimsupport.org.uk
Women’s Aid
We have been at the forefront of shaping and coordinating responses to domestic violence and abuse through practice for over 40 years. We empower survivors by keeping their voices at the heart of our work, working with and for women and children by listening to them and responding to their needs.
Telephone: 0808 2000 247
Website: www.womensaid.org.uk
Email: helpline@womensaid.org.uk
A free support group for BAME Women and Girls’ Survivors of sexual abuse and violence.
View the poster for further information
Family Justice Centre
Help is available for you at the Family Justice Centre. The centre is run by a multi-disciplinary team that works to provide you and your family access to support services. Our aim is to listen and respond to your needs in a safe way.
Telephone: 020 8688 0100
Website: www.croydon.gov.uk
Email: fjc@croydon.gov.uk
CSCB (Croydon Safeguarding Children Board)
Croydon Safeguarding Children Board (CSCB) is the statutory body that brings together local agencies that work to safeguard and promote the welfare of children and young people up to the age of 18 in the borough.
Website: croydonlcsb.org.uk
National Helplines
Freephone 24 hour National Domestic Violence Helpline: 0808 2000 247
Police (non emergency): 101
Victim Support: 0808 168 9111
Men’s advice line: 0808 801 0327
LGBT helpline: 0300 999 5428
Elder abuse: 0808 808 8141
Childline: 0800 1111
Rape and Sexual Abuse South London Support
A professional and passionate team working in a centre of excellence, dedicated to the healing and empowerment of survivors of sexual violence.
Telephone: 0808 802 9999
Website: www.rasasc.org.uk
Email: info@rasasc.org.uk
Victim Support Croydon
We give emotional and practical help to people who have been affected by crime in the London Boroughs of Southwark, Merton, Sutton, Wandsworth, Lambeth, Greenwich, Lewisham, Bromley, Croydon and Bexley.
Telephone: 020 7801 1777(Lines are open 9am-5pm Monday to Friday)
Wesbite: www.victimsupport.org.uk
Women’s Aid
We have been at the forefront of shaping and coordinating responses to domestic violence and abuse through practice for over 40 years. We empower survivors by keeping their voices at the heart of our work, working with and for women and children by listening to them and responding to their needs.
Telephone: 0808 2000 247
Website: www.womensaid.org.uk
Email: helpline@womensaid.org.uk
Audiology
Croydon Hearing Service
The Croydon Hearing Service provides advice, information and practical help and support to residents of Croydon with any type of hearing loss.
Telephone: 020 8686 0049
Text: 07596 717042
Website: www.croydonhearing.org.uk
Email: enquiry@croydonhearing.org.uk
The Croydon Hearing Service provides advice, information and practical help and support to residents of Croydon with any type of hearing loss.
Telephone: 020 8686 0049
Text: 07596 717042
Website: www.croydonhearing.org.uk
Email: enquiry@croydonhearing.org.uk
Cancer Support
Macmillan Centre
The Macmillan Centre offers cancer information and support services. It has been developed as a joint venture between Macmillan cancer support, Croydon Health Services, Citizens Advice Centre, South East Cancer Help Centre and people with cancer.
The centre is based at Croydon University Hospital.
Telephone: 020 8401 3441 or 020 8401 3000 Ext. 5744
Website: www.croydonhealthservices.nhs.uk
Email: benny.millier@nhs.net
South West London Breast Screening Service
For more information about your local breast screening service please visit our web site, or to make an appointment telephone 0203 758 2024
Website: www.london-breastscreening.org.uk
– Not just a lump
– Attention – all women over 70
– It’s time to look after yourself
South East Cancer Help Centre
SECHC aims to give any person affected by cancer an opportunity to explore ways which may help them to cope with their situation. The Centre aims to respect and support them in the choices they make and to provide individual and group support, complementary therapies and information within a friendly, caring environment.
Telephone: 020 8668 0974
Website: www.sechc.org.uk
The Macmillan Centre offers cancer information and support services. It has been developed as a joint venture between Macmillan cancer support, Croydon Health Services, Citizens Advice Centre, South East Cancer Help Centre and people with cancer.
The centre is based at Croydon University Hospital.
Telephone: 020 8401 3441 or 020 8401 3000 Ext. 5744
Website: www.croydonhealthservices.nhs.uk
Email: benny.millier@nhs.net
South West London Breast Screening Service
For more information about your local breast screening service please visit our web site, or to make an appointment telephone 0203 758 2024
Website: www.london-breastscreening.org.uk
– Not just a lump
– Attention – all women over 70
– It’s time to look after yourself
South East Cancer Help Centre
SECHC aims to give any person affected by cancer an opportunity to explore ways which may help them to cope with their situation. The Centre aims to respect and support them in the choices they make and to provide individual and group support, complementary therapies and information within a friendly, caring environment.
Telephone: 020 8668 0974
Website: www.sechc.org.uk
Child Health
Home Start Croydon
Many parents need advice, support and friendship during the early years of parenthood.
Home-Start helps families by providing practical and emotional support in the home where there is at least one child aged 5 or under.
Telephone: 020 8667 0207
Website: www.croydon-homestart.co.uk
Email: contact@croydon-homestart.co.uk
Best Start Services
Best Start is a service from pregnancy until your child turns 5. It is made up of a number of different organisations all working together to give your child the best start in life by offering both targeted and universal support.
Facebook: croydonbeststart
Twitter: @cbeststart
Lullaby Trust
The Lullaby Trust raises awareness of sudden infant death syndrome (SIDS), provides expert advice on safer sleep for babies and offers emotional support for bereaved families.
Telephone: 020 7802 3200
Website: www.lullabytrust.org.uk
Email: office@lullabytrust.org.uk
Healthy Start
With Healthy Start, you may be qualify for food vouchers and healthy vitamins if you are on certain benefits. The free vitamins can be collected from Best Start children’s centres and health centres.
For more info visit: www.croydon.gov.uk
Change 4 Life
The Change 4 Life app shows how much salt, sugar and saturated fat is in those family favourites. Get simple swaps to help you cut back on the sugar in your kids’ food and drink.
Download from: iTunes: Change 4 Life
Download from: Google Play: Change 4 Life
Vaccination planner
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
Download from: NHS: Vaccination Schedule
Healthier Together
A tool that gives consistent, accurate and trustworthy healthcare advice. The information on this site has been reviewed by experts in child health, your local paediatricians, GPs and clinicians across the region.
Website: www.swlondon-healthiertogether.nhs.uk
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Website: NHS: Visual Guide for Childhood illnesses
Keeping your Home Safe
If you are living in Croydon Council Housing with a child under 5 you may be eligible for a free home safety check where you may be able to get stair gates/ fire guards to improve the safety of your home.
More information is available on our home safety page.
Childhood Vaccines Timeline
These are the routine vaccinations that are offered free of charge on the NHS to all babies and children in the UK.
Website: NHS: Childhood Vaccinations Schedule
Family Lives
Family Lives is a charity with over three decades of experience helping parents to deal with the changes that are a constant part of family life.
Website: www.familylives.org.uk
Best Start Health Visiting Service
The health visiting service is provided and available to all children aged 0-5 years. The service aims to promote the health and wellbeing of your family and can offer practical advice and support on a range of topics.
Find out more about the Best Start Health Visiting Service.
View the Child health clinics timetable.
Many parents need advice, support and friendship during the early years of parenthood.
Home-Start helps families by providing practical and emotional support in the home where there is at least one child aged 5 or under.
Telephone: 020 8667 0207
Website: www.croydon-homestart.co.uk
Email: contact@croydon-homestart.co.uk
Best Start Services
Best Start is a service from pregnancy until your child turns 5. It is made up of a number of different organisations all working together to give your child the best start in life by offering both targeted and universal support.
Facebook: croydonbeststart
Twitter: @cbeststart
Lullaby Trust
The Lullaby Trust raises awareness of sudden infant death syndrome (SIDS), provides expert advice on safer sleep for babies and offers emotional support for bereaved families.
Telephone: 020 7802 3200
Website: www.lullabytrust.org.uk
Email: office@lullabytrust.org.uk
Healthy Start
With Healthy Start, you may be qualify for food vouchers and healthy vitamins if you are on certain benefits. The free vitamins can be collected from Best Start children’s centres and health centres.
For more info visit: www.croydon.gov.uk
Change 4 Life
The Change 4 Life app shows how much salt, sugar and saturated fat is in those family favourites. Get simple swaps to help you cut back on the sugar in your kids’ food and drink.
Download from: iTunes: Change 4 Life
Download from: Google Play: Change 4 Life
Vaccination planner
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
Download from: NHS: Vaccination Schedule
Healthier Together
A tool that gives consistent, accurate and trustworthy healthcare advice. The information on this site has been reviewed by experts in child health, your local paediatricians, GPs and clinicians across the region.
Website: www.swlondon-healthiertogether.nhs.uk
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Website: NHS: Visual Guide for Childhood illnesses
Keeping your Home Safe
If you are living in Croydon Council Housing with a child under 5 you may be eligible for a free home safety check where you may be able to get stair gates/ fire guards to improve the safety of your home.
More information is available on our home safety page.
Childhood Vaccines Timeline
These are the routine vaccinations that are offered free of charge on the NHS to all babies and children in the UK.
Website: NHS: Childhood Vaccinations Schedule
Family Lives
Family Lives is a charity with over three decades of experience helping parents to deal with the changes that are a constant part of family life.
Website: www.familylives.org.uk
Best Start Health Visiting Service
The health visiting service is provided and available to all children aged 0-5 years. The service aims to promote the health and wellbeing of your family and can offer practical advice and support on a range of topics.
Find out more about the Best Start Health Visiting Service.
View the Child health clinics timetable.
Community Groups
Croydon Voluntary Action (CVA)
CVA’s principal activity is to promote charitable purposes for the benefit of the community in Croydon and its surrounding areas.
Telephone: 020 8253 7060
Twitter: @CroydonVA
Website: www.cvalive.org.uk
Email: cva@cvalive.org.uk
Good Food Matters
The aim of the centre is to work with the community to help connect us all to the food we eat and how it is produced. We want to empower people in our community by teaching the invaluable skills of growing and cooking with sustainably produced food and, as we grow, we will strive to give better access to affordable healthy produce to the local community.
Telephone: 01689 847605
Facebook: GoodFoodMatters
Twitter: @goodfoodmatters
Website: www.goodfoodmatters.org.uk
Email: evelyn@goodfoodmatters.co.uk
Age UK Croydon – Activities and Events
Age UK Croydon offers a wide range of activities and services, mainly at our new base at 81 Brigstock Road, Thornton Heath.
To see all the activities and events on offer and details of who to contact please visit their website.
CVA’s principal activity is to promote charitable purposes for the benefit of the community in Croydon and its surrounding areas.
Telephone: 020 8253 7060
Twitter: @CroydonVA
Website: www.cvalive.org.uk
Email: cva@cvalive.org.uk
Good Food Matters
The aim of the centre is to work with the community to help connect us all to the food we eat and how it is produced. We want to empower people in our community by teaching the invaluable skills of growing and cooking with sustainably produced food and, as we grow, we will strive to give better access to affordable healthy produce to the local community.
Telephone: 01689 847605
Facebook: GoodFoodMatters
Twitter: @goodfoodmatters
Website: www.goodfoodmatters.org.uk
Email: evelyn@goodfoodmatters.co.uk
Age UK Croydon – Activities and Events
Age UK Croydon offers a wide range of activities and services, mainly at our new base at 81 Brigstock Road, Thornton Heath.
To see all the activities and events on offer and details of who to contact please visit their website.
Diabetes
National Diabetes Prevention Programme
There is no cure for diabetes. The good news is that three in five cases of Type 2 diabetes can be prevented or delayed. We’re supporting people across the UK to find out their risk and take action to reduce it.
Website: www.diabetes.org.uk
There is no cure for diabetes. The good news is that three in five cases of Type 2 diabetes can be prevented or delayed. We’re supporting people across the UK to find out their risk and take action to reduce it.
Website: www.diabetes.org.uk
Employment Welfare & Debt
Croydon branch of South West London Law Centres
We can help you with free and confidential debt advice and support.
Telephone: 020 8767 2777 (option 1)
Website: www.croydon.gov.uk
Email: debt@swllc.org
Citizens Advice Croydon
Citizens Advice Croydon provide free, confidential, independent and impartial advice and information on a wide range of issues, including debts, welfare benefits, housing, employment, consumer rights and relationships.
Facebook: Citizens-Advice-Bureau-Croydon
Twitter: @croydoncab
Website: www.citizensadvicecroydon.org
Healthy Homes
Are you a family struggling to heat your home and pay your fuel bills? If you own your home or rent it from a private sector landlord then Croydon Healthy Homes may be able to help. This scheme is aimed at families at risk of being in fuel poverty or with a member living with a medical condition which could be exacerbated by living in a cold home.
Telephone: 0800 292 2529 (Monday to Friday 9am to 5pm)
For more information and details of how to apply please visit: www.croydon.gov.uk
We can help you with free and confidential debt advice and support.
Telephone: 020 8767 2777 (option 1)
Website: www.croydon.gov.uk
Email: debt@swllc.org
Citizens Advice Croydon
Citizens Advice Croydon provide free, confidential, independent and impartial advice and information on a wide range of issues, including debts, welfare benefits, housing, employment, consumer rights and relationships.
Facebook: Citizens-Advice-Bureau-Croydon
Twitter: @croydoncab
Website: www.citizensadvicecroydon.org
Healthy Homes
Are you a family struggling to heat your home and pay your fuel bills? If you own your home or rent it from a private sector landlord then Croydon Healthy Homes may be able to help. This scheme is aimed at families at risk of being in fuel poverty or with a member living with a medical condition which could be exacerbated by living in a cold home.
Telephone: 0800 292 2529 (Monday to Friday 9am to 5pm)
For more information and details of how to apply please visit: www.croydon.gov.uk
Maternity
Healthier Together
A tool that gives consistent, accurate and trustworthy healthcare advice. The information on this site has been reviewed by experts in child health, your local paediatricians, GPs and clinicians across the region.
Website: www.swlondon-healthiertogether.nhs.uk
Croydon Maternity Services
It’s important to register your pregnancy with the Maternity care team as soon as you know you are pregnant. Register by 8 weeks to see a midwife by 10 weeks. Please visit the website below to register online.
Website: www.croydonhealthservices.nhs.uk
Home Start Croydon
Many parents need advice, support and friendship during the early years of parenthood.
Home-Start helps families by providing practical and emotional support in the home where there is at least one child aged 5 or under.
Telephone: 020 8667 0207
Email: contact@croydon-homestart.co.uk
Breastfeeding cafes
Do you need breastfeeding support, have a new baby or are you pregnant and want to find out more about breastfeeding and chat to other mums in a small friendly group. Then join us at our next session. No need for an appointment – just turn up! Find out more about Breastfeeding support.
Baby Buddy App
Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.
Download from: Google Play: Baby Buddy
Download from: iTunes: Baby Buddy
Best Start Services
Best Start is a service from pregnancy until your child turns 5. It is made up of a number of different organisations all working together to support you to give your child the Best Start in life.
Facebook: croydonbeststart
Twitter: @cbeststart
Family Nurse Partnership Service
For those aged 19 years or under going through their first pregnancy and provides dedicated support to parents to ensure that new families get the best start.
Further Information: www.croydonhealthservices.nhs.uk
My Maternity Journey in South West London
Having a baby is a huge moment in a woman’s life. Your local NHS
would like to make sure you get the maternity care you want, in the
place you want, whenever possible.
For more information please download our Maternity Leaflet.
A tool that gives consistent, accurate and trustworthy healthcare advice. The information on this site has been reviewed by experts in child health, your local paediatricians, GPs and clinicians across the region.
Website: www.swlondon-healthiertogether.nhs.uk
Croydon Maternity Services
It’s important to register your pregnancy with the Maternity care team as soon as you know you are pregnant. Register by 8 weeks to see a midwife by 10 weeks. Please visit the website below to register online.
Website: www.croydonhealthservices.nhs.uk
Home Start Croydon
Many parents need advice, support and friendship during the early years of parenthood.
Home-Start helps families by providing practical and emotional support in the home where there is at least one child aged 5 or under.
Telephone: 020 8667 0207
Email: contact@croydon-homestart.co.uk
Breastfeeding cafes
Do you need breastfeeding support, have a new baby or are you pregnant and want to find out more about breastfeeding and chat to other mums in a small friendly group. Then join us at our next session. No need for an appointment – just turn up! Find out more about Breastfeeding support.
Baby Buddy App
Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.
Download from: Google Play: Baby Buddy
Download from: iTunes: Baby Buddy
Best Start Services
Best Start is a service from pregnancy until your child turns 5. It is made up of a number of different organisations all working together to support you to give your child the Best Start in life.
Facebook: croydonbeststart
Twitter: @cbeststart
Family Nurse Partnership Service
For those aged 19 years or under going through their first pregnancy and provides dedicated support to parents to ensure that new families get the best start.
Further Information: www.croydonhealthservices.nhs.uk
My Maternity Journey in South West London
Having a baby is a huge moment in a woman’s life. Your local NHS
would like to make sure you get the maternity care you want, in the
place you want, whenever possible.
For more information please download our Maternity Leaflet.
Sexual Health
National Sexual Health Helpline
If you would like to talk to someone about a sexual health issue, you can call the national sexual health helpline. Your call will be treated with sensitivity and in strict confidence. The Sexual Health Helpline is open from 9am-8pm, Monday-Friday.
Telephone: 0300 123 7123
Brook
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Website: www.brook.org.uk
Getting It On
Information and services for 13-19 year olds on sexual and mental health issues, drugs & alcohol and relationship problems.
Website: www.gettingiton.org.uk
Croydon Sexual Health Centre
The Croydon Sexual Health Centre provides a free, comprehensive and confidential sexual health service.
Website: www.croydonhealthservices.nhs.uk
Address:
Croydon Sexual Health Centre,
530 London Road,
Croydon,
CR7 7YE
Family Planning Association
They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Telephone: 0300 123 7123
Website: www.fpa.org.uk
If you would like to talk to someone about a sexual health issue, you can call the national sexual health helpline. Your call will be treated with sensitivity and in strict confidence. The Sexual Health Helpline is open from 9am-8pm, Monday-Friday.
Telephone: 0300 123 7123
Brook
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Website: www.brook.org.uk
Getting It On
Information and services for 13-19 year olds on sexual and mental health issues, drugs & alcohol and relationship problems.
Website: www.gettingiton.org.uk
Croydon Sexual Health Centre
The Croydon Sexual Health Centre provides a free, comprehensive and confidential sexual health service.
Website: www.croydonhealthservices.nhs.uk
Address:
Croydon Sexual Health Centre,
530 London Road,
Croydon,
CR7 7YE
Family Planning Association
They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Telephone: 0300 123 7123
Website: www.fpa.org.uk
Bereavement
Croydon Council Bereavement Services
They provide a service to people of all faiths and beliefs; consulting with faiths and groups regarding future burial provision via The Faiths Together in Croydon forum.
Telephone: 020 8684 3877
Website: www.croydon.gov.uk
Email: bereavement@croydon.gov.uk
St Christopher’s Bromley
Telephone: 01689 825755
Email: info@stchristophers.org.uk
Location: Caritas House, Tregony Road, BR6 9XA
Rowland Brothers Bereavement Support Group
Telephone: 02086605547
Email: Christine@rowlandbrothers.com
Carers Information Service
Telephone: 02086499339 option 1 or 02086496280
Email: tanyafitzgerald@carersinfo.org.uk
Child bereavement UK
Telephone: 0800 0288 840
Cruse Bereavement Care Croydon
Cruse in Croydon offers free support and counselling following the death of someone close.
Telephone: 020 8916 0855 (24-hour answerphone)
Email: info@crusecroydon.org.uk
St Christopher’s Hospice Bereavement Service
Telephone: 020 8768 4500
Location: 51-59 Lawrie Park Road, SE26 6DZ
View our leaflet
Christ Church Purley Bereavement Support Group
Open to everyone regardless of faith
Telephone: 02086602337 or 02086513335
Woodside Bereavement Service
Telephone: 02032562009
Website: www.thelisteningear.org.uk
Email: wbs@thelisteningear.org.uk
Bereavement UK
Website: www.bereavement.co.uk
Email: support@bereavement.co.uk
Good Grief Trust
Website: www.thegoodgrieftrust.org
They provide a service to people of all faiths and beliefs; consulting with faiths and groups regarding future burial provision via The Faiths Together in Croydon forum.
Telephone: 020 8684 3877
Website: www.croydon.gov.uk
Email: bereavement@croydon.gov.uk
St Christopher’s Bromley
Telephone: 01689 825755
Email: info@stchristophers.org.uk
Location: Caritas House, Tregony Road, BR6 9XA
Rowland Brothers Bereavement Support Group
Telephone: 02086605547
Email: Christine@rowlandbrothers.com
Carers Information Service
Telephone: 02086499339 option 1 or 02086496280
Email: tanyafitzgerald@carersinfo.org.uk
Child bereavement UK
Telephone: 0800 0288 840
Cruse Bereavement Care Croydon
Cruse in Croydon offers free support and counselling following the death of someone close.
Telephone: 020 8916 0855 (24-hour answerphone)
Email: info@crusecroydon.org.uk
St Christopher’s Hospice Bereavement Service
Telephone: 020 8768 4500
Location: 51-59 Lawrie Park Road, SE26 6DZ
View our leaflet
Christ Church Purley Bereavement Support Group
Open to everyone regardless of faith
Telephone: 02086602337 or 02086513335
Woodside Bereavement Service
Telephone: 02032562009
Website: www.thelisteningear.org.uk
Email: wbs@thelisteningear.org.uk
Bereavement UK
Website: www.bereavement.co.uk
Email: support@bereavement.co.uk
Good Grief Trust
Website: www.thegoodgrieftrust.org
Carers
Croydon Carers Centre
Croydon Carers aim to make a positive difference to the lives of unpaid carers in the diverse communities of Croydon by supporting and providing them with a range of services, support and recognition.
Telephone: 0208 688 7219
Facebook: CroydonCarersCentre
Website: www.croydoncarers.org.uk
Carers Information Service
We support carers in Croydon looking after a relative, partner or friend due to illness, old age or disability.
Telephone: 020 8649 9339, option 1
Website: www.carerscontactline.co.uk
Email: info@carersinfo.org.uk
Croydon Young Carers Project
The Young Carers Project is a free, friendly and professional service, offering support to young people who are caring for a parent or sibling. If you are aged 7-25 and caring for someone with a physical disability, mental health issue, long-term illness or learning difficulty, then our service is here to support you.
Telephone: 020 8649 9339
Website: www.croydonyps.org.uk
Carers UK
They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
Telephone: 020 7378 4999
Website: www.carersuk.org
Croydon Carers aim to make a positive difference to the lives of unpaid carers in the diverse communities of Croydon by supporting and providing them with a range of services, support and recognition.
Telephone: 0208 688 7219
Facebook: CroydonCarersCentre
Website: www.croydoncarers.org.uk
Carers Information Service
We support carers in Croydon looking after a relative, partner or friend due to illness, old age or disability.
Telephone: 020 8649 9339, option 1
Website: www.carerscontactline.co.uk
Email: info@carersinfo.org.uk
Croydon Young Carers Project
The Young Carers Project is a free, friendly and professional service, offering support to young people who are caring for a parent or sibling. If you are aged 7-25 and caring for someone with a physical disability, mental health issue, long-term illness or learning difficulty, then our service is here to support you.
Telephone: 020 8649 9339
Website: www.croydonyps.org.uk
Carers UK
They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
Telephone: 020 7378 4999
Website: www.carersuk.org
Counselling & Mental Health
MIND in Croydon
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
Telephone: 020 8668 2210
Website: www.mindincroydon.org.uk
Email: admin@mindincroydon.org.uk
Off The Record Croydon
Free and confidential counselling to young people aged 14-25 who live, work or study in Croydon.
Telephone: 020 8251 0251
Facebook: talkOTR
Twitter: @talkOTR
Website: www.talkofftherecord.org
Email: info@offtherecordcroydon.org
Croydon Drop In
Croydon Drop In is accessible, confidential, independent, safe and flexible for young people (aged 11-25) seeking free support and counselling.
Telephone: 020 8680 0404
Website: croydondropin.org.uk
Email: enquiries@croydondropin.org.uk
Victim Support Croydon
We give emotional and practical help to people who have been affected by crime in the London Boroughs of Southwark, Merton, Sutton, Wandsworth, Lambeth, Greenwich, Lewisham, Bromley, Croydon and Bexley.
Telephone: 020 7801 1777(Lines are open 9am-5pm Monday to Friday)
Website: www.victimsupport.org.uk
Rethink
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Website: www.rethink.org
Email: info@rethink.org
Health Help Now
Health Help Now has been developed by North and East London Commissioning Support Unit with input from local GPs and other health professionals. It lists common symptoms and offers advice and suggestions for treatment.
For more information please visit: Health Help Now
Croydon IAPT – (SLAM ) IAPT
We are a free and confidential NHS service provided by the South London and Maudsley NHS Foundation Trust. We offer a range of psychological therapies to adults 18 years and over, who are registered with a Croydon GP.
Telephone: 020 3228 4040
Website: slam-iapt.nhs.uk
Email: CroydonIAPT@Slam.nhs.uk
Relate Croydon
Relate are the UK’s largest provider of relationship support, and every year they help over a million people of all ages, backgrounds and sexual orientations to strengthen their relationships.
Telephone: 0300 003 3225
Website: www.relate.org.uk
Email: croydon@relate-londonse.org
Hear Us
Hear Us is Croydon’s Mental Health Service User Group which acts to relieve the needs of people living in the London Borough of Croydon and surrounding areas who have mental health problems by provision of services and advice
Telephone: 020 8681 6888
Facebook: hearusmentalhealth
Twitter: @hearuscroydon
Website: www.hear-us.org
Email: tim@hear-us.org
Cassandra Centre (CC)
Cassandra Centre offers professional and confidential counselling and Therapeutic services. Working with individual women, men, families and young people.
Telephone: 0203 601 7475
Mobile: 07852 525 468
Website: cassandracentre.org.uk
Email: info@clcentre.org.uk
Location: 1433a London Road, Norbury SW16 4AW
Parents and Carers of Teenagers Support Group
Having trouble understanding your teenager?
Come in for a cuppa and a chat.Come in for a cuppa and a chat. Maybe together we can find a way to survive being a parent or carer of today’s teenagers.
When: 2nd Monday of each Month 6:30pm to 8pm
Location: St Stephen’s Church, 9 Warwick Road, Thornton Heath CR7 7NH
Contact: Parents-of-Teenagers@outlook.com
Buses: 109, 60 and 64 (Stop: Galpins Road)
Samaritans
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.
Telephone: 116 123
Website: www.samaritans.org
Email: jo@samaritans.org
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
Telephone: 020 8668 2210
Website: www.mindincroydon.org.uk
Email: admin@mindincroydon.org.uk
Off The Record Croydon
Free and confidential counselling to young people aged 14-25 who live, work or study in Croydon.
Telephone: 020 8251 0251
Facebook: talkOTR
Twitter: @talkOTR
Website: www.talkofftherecord.org
Email: info@offtherecordcroydon.org
Croydon Drop In
Croydon Drop In is accessible, confidential, independent, safe and flexible for young people (aged 11-25) seeking free support and counselling.
Telephone: 020 8680 0404
Website: croydondropin.org.uk
Email: enquiries@croydondropin.org.uk
Victim Support Croydon
We give emotional and practical help to people who have been affected by crime in the London Boroughs of Southwark, Merton, Sutton, Wandsworth, Lambeth, Greenwich, Lewisham, Bromley, Croydon and Bexley.
Telephone: 020 7801 1777(Lines are open 9am-5pm Monday to Friday)
Website: www.victimsupport.org.uk
Rethink
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Website: www.rethink.org
Email: info@rethink.org
Health Help Now
Health Help Now has been developed by North and East London Commissioning Support Unit with input from local GPs and other health professionals. It lists common symptoms and offers advice and suggestions for treatment.
For more information please visit: Health Help Now
Croydon IAPT – (SLAM ) IAPT
We are a free and confidential NHS service provided by the South London and Maudsley NHS Foundation Trust. We offer a range of psychological therapies to adults 18 years and over, who are registered with a Croydon GP.
Telephone: 020 3228 4040
Website: slam-iapt.nhs.uk
Email: CroydonIAPT@Slam.nhs.uk
Relate Croydon
Relate are the UK’s largest provider of relationship support, and every year they help over a million people of all ages, backgrounds and sexual orientations to strengthen their relationships.
Telephone: 0300 003 3225
Website: www.relate.org.uk
Email: croydon@relate-londonse.org
Hear Us
Hear Us is Croydon’s Mental Health Service User Group which acts to relieve the needs of people living in the London Borough of Croydon and surrounding areas who have mental health problems by provision of services and advice
Telephone: 020 8681 6888
Facebook: hearusmentalhealth
Twitter: @hearuscroydon
Website: www.hear-us.org
Email: tim@hear-us.org
Cassandra Centre (CC)
Cassandra Centre offers professional and confidential counselling and Therapeutic services. Working with individual women, men, families and young people.
Telephone: 0203 601 7475
Mobile: 07852 525 468
Website: cassandracentre.org.uk
Email: info@clcentre.org.uk
Location: 1433a London Road, Norbury SW16 4AW
Parents and Carers of Teenagers Support Group
Having trouble understanding your teenager?
Come in for a cuppa and a chat.Come in for a cuppa and a chat. Maybe together we can find a way to survive being a parent or carer of today’s teenagers.
When: 2nd Monday of each Month 6:30pm to 8pm
Location: St Stephen’s Church, 9 Warwick Road, Thornton Heath CR7 7NH
Contact: Parents-of-Teenagers@outlook.com
Buses: 109, 60 and 64 (Stop: Galpins Road)
Samaritans
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.
Telephone: 116 123
Website: www.samaritans.org
Email: jo@samaritans.org
Drugs & Alcohol
Croydon Recovery Network
Croydon Recovery Network is your single drug and alcohol service for adults offering support to individuals across the borough.
Telephone: 0208 253 1040
Website: www.turning-point.co.uk
Email: info@turning-point.co.uk
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Telephone: 0300 123 6600
Text: 82111
Website: www.talktofrank.com
Email: frank@talktofrank.com
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Alcoholics Anonymous
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 917 7650
Website: www.alcoholics-anonymous.org.uk
Email: help@aamail.org
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
One You Days Off – Mobile App
The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.
Download from: Google Play: One You Days Off
Download from: iTunes: One You Days Off
One You Drinks Tracker – Mobile App
Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.
Download from: Google Play: One You Drinks Tracker
Download from: iTunes: One You Drinks Tracker
Croydon Recovery Network is your single drug and alcohol service for adults offering support to individuals across the borough.
Telephone: 0208 253 1040
Website: www.turning-point.co.uk
Email: info@turning-point.co.uk
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Telephone: 0300 123 6600
Text: 82111
Website: www.talktofrank.com
Email: frank@talktofrank.com
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Alcoholics Anonymous
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 917 7650
Website: www.alcoholics-anonymous.org.uk
Email: help@aamail.org
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
One You Days Off – Mobile App
The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.
Download from: Google Play: One You Days Off
Download from: iTunes: One You Days Off
One You Drinks Tracker – Mobile App
Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.
Download from: Google Play: One You Drinks Tracker
Download from: iTunes: One You Drinks Tracker
Elderly Care
Croydon Dementia Support
Our dementia support workers offer information and practical guidance to help you understand dementia, cope with day-to-day challenges and prepare for the future. They offer information to people who are worried about their memory and ongoing support to people affected by dementia face to face, over the phone or in writing.
Telephone: 020 8653 2818
Website: www.alzheimers.org.uk
Email: croydon@alzheimers.org.uk
Dying Matters
Dying Matters is a coalition of 32,000 members across England and Wales which aims to help people talk more openly about dying, death and bereavement, and to make plans for the end of life.
Facebook: DyingMatters
Twitter: @DyingMatters
Website: www.dyingmatters.org
Coordinate My Care
We are an NHS clinical service currently available across London. We work to empower patients to have choices about the care they receive and to make those choices known to those who care for them.
Telephone: 020 7811 8513
Twitter: @CoordMyCare
Email: coordinatemycare@nhs.net
Alzheimer’s Society – Croydon
We provide telephone information and advice to people with dementia, their carers, family and friends and at public events. We also run a support group in Selsdon, Croydon for current or former carers up to age 65 years, caring for people with dementia.
Meets on the first Wednesday of the month 7.00pm – 9.00pm.
Telephone: 020 8653 2818
Email: croydon@alzheimers.org.uk
Address:
Heavers Farm Resource Centre,
122 Selhurst Road,
London,
SE25 6LL
St Christopher’s Hospice
At St Christopher’s Hospice our vision is of a world in which all dying people and those close to them have access to the care and support they need, when and wherever they need it.
Telephone: 020 8768 4500
Website: www.stchristophers.org.uk
Email: info@stchristophers.org.uk
Croydon Age UK
Age UK Croydon cares about all older people in the London Borough of Croydon, and believes that later life should be an enjoyable and fulfilling experience. We provide vital services, focusing on the needs of those in later life.
Telephone: 020 8680 5450
Facebook: AgeUKCroydon
Twitter: @AgeUKCroydon
Website: www.ageuk.org.uk/croydon
Email: aukc@ageukcroydon.org.uk
Croydon Neighbourhood Care Association
Croydon Neighbourhood Care is an Umbrella charity, working to meet the needs of isolated, vulnerable and frail people within the borough. We support local Neighbourhood Care Associations (our member groups) and provide services and advice to adults within Croydon.
Telephone: 020 8662 1000
Website: www.cnca.org.uk
Email: info@cnca.org.uk
Dementia
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
Telephone: 0800 888 6678
Website: www.dementiauk.org
Silver Line
Free phone support for older people, 24 hours a day.
Telephone: 0800 4708 090
Website: www.thesilverline.org.uk
Memory Tree Cafe
Find out more about the Memory Tree Cafe by viewing our poster.
Our dementia support workers offer information and practical guidance to help you understand dementia, cope with day-to-day challenges and prepare for the future. They offer information to people who are worried about their memory and ongoing support to people affected by dementia face to face, over the phone or in writing.
Telephone: 020 8653 2818
Website: www.alzheimers.org.uk
Email: croydon@alzheimers.org.uk
Dying Matters
Dying Matters is a coalition of 32,000 members across England and Wales which aims to help people talk more openly about dying, death and bereavement, and to make plans for the end of life.
Facebook: DyingMatters
Twitter: @DyingMatters
Website: www.dyingmatters.org
Coordinate My Care
We are an NHS clinical service currently available across London. We work to empower patients to have choices about the care they receive and to make those choices known to those who care for them.
Telephone: 020 7811 8513
Twitter: @CoordMyCare
Email: coordinatemycare@nhs.net
Alzheimer’s Society – Croydon
We provide telephone information and advice to people with dementia, their carers, family and friends and at public events. We also run a support group in Selsdon, Croydon for current or former carers up to age 65 years, caring for people with dementia.
Meets on the first Wednesday of the month 7.00pm – 9.00pm.
Telephone: 020 8653 2818
Email: croydon@alzheimers.org.uk
Address:
Heavers Farm Resource Centre,
122 Selhurst Road,
London,
SE25 6LL
St Christopher’s Hospice
At St Christopher’s Hospice our vision is of a world in which all dying people and those close to them have access to the care and support they need, when and wherever they need it.
Telephone: 020 8768 4500
Website: www.stchristophers.org.uk
Email: info@stchristophers.org.uk
Croydon Age UK
Age UK Croydon cares about all older people in the London Borough of Croydon, and believes that later life should be an enjoyable and fulfilling experience. We provide vital services, focusing on the needs of those in later life.
Telephone: 020 8680 5450
Facebook: AgeUKCroydon
Twitter: @AgeUKCroydon
Website: www.ageuk.org.uk/croydon
Email: aukc@ageukcroydon.org.uk
Croydon Neighbourhood Care Association
Croydon Neighbourhood Care is an Umbrella charity, working to meet the needs of isolated, vulnerable and frail people within the borough. We support local Neighbourhood Care Associations (our member groups) and provide services and advice to adults within Croydon.
Telephone: 020 8662 1000
Website: www.cnca.org.uk
Email: info@cnca.org.uk
Dementia
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
Telephone: 0800 888 6678
Website: www.dementiauk.org
Silver Line
Free phone support for older people, 24 hours a day.
Telephone: 0800 4708 090
Website: www.thesilverline.org.uk
Memory Tree Cafe
Find out more about the Memory Tree Cafe by viewing our poster.
Physiotherapy
First Contact Physio
What is a FCP?
A First Contact Practitioner (FCP), is a healthcare professional working at the GP surgery, and being the ‘first contact’ for a patient. This means that you do not need to see a GP in order to see the FCP, you can ask to see them directly without referral if you have a musculoskeletal (MSK) problem. The FCP will often have a longer appointment time (20minutes) than a GP, and can undertake specialist assessment and provide expert advice while establishing a management plan that is appropriate for you.
Physiotherapists working as FCP’s are experienced musculoskeletal clinicians who have experience of assessing and managing bone, muscle, nerve or joint conditions. FCPs provide evidence-based healthcare in line with best-practice NHS guidance and can make referrals to other services if required. An FCP does not provide a physiotherapy service. They cannot, therefore, provide ongoing, regular treatment. If this is required an FCP can refer you directly to a physiotherapy team.
When to see your FCP?
Video: https://vimeo.com/574370220
Website: www.surreyphysio.co.uk/about/first-contact-practitioner
What is a FCP?
A First Contact Practitioner (FCP), is a healthcare professional working at the GP surgery, and being the ‘first contact’ for a patient. This means that you do not need to see a GP in order to see the FCP, you can ask to see them directly without referral if you have a musculoskeletal (MSK) problem. The FCP will often have a longer appointment time (20minutes) than a GP, and can undertake specialist assessment and provide expert advice while establishing a management plan that is appropriate for you.
Physiotherapists working as FCP’s are experienced musculoskeletal clinicians who have experience of assessing and managing bone, muscle, nerve or joint conditions. FCPs provide evidence-based healthcare in line with best-practice NHS guidance and can make referrals to other services if required. An FCP does not provide a physiotherapy service. They cannot, therefore, provide ongoing, regular treatment. If this is required an FCP can refer you directly to a physiotherapy team.
When to see your FCP?
Video: https://vimeo.com/574370220
Website: www.surreyphysio.co.uk/about/first-contact-practitioner
Stop Smoking
Stop Smoking London
Stop Smoking London has been developed to support a London-wide initiative to help Londoners to stop smoking.
Telephone: 0300 123 1044
Twitter: @StopSmokingLon
Website: london.stopsmokingportal.com
Be Smoke Free
Just Be Croydon provides smoking facts, quick tips and advice, podcasts, videos and helpful links to help you Be Smoke Free.
Facebook: justbecroydon
Twitter: @JustBeCroydon
Website: www.justbecroydon.org
Stop Smoking London has been developed to support a London-wide initiative to help Londoners to stop smoking.
Telephone: 0300 123 1044
Twitter: @StopSmokingLon
Website: london.stopsmokingportal.com
Be Smoke Free
Just Be Croydon provides smoking facts, quick tips and advice, podcasts, videos and helpful links to help you Be Smoke Free.
Facebook: justbecroydon
Twitter: @JustBeCroydon
Website: www.justbecroydon.org
Weight Management, Diet, & Exercise
Be Active Croydon
We all know we need to exercise but sometimes we struggle to fit it into our everyday life. Check out some of our ideas on how to build more activity into your life.
Facebook: justbecroydon
Twitter: @JustBeCroydon
Website: www.justbecroydon.org
Just Live Well
Struggling to make changes in your life? Take the Health MOT now to find out if you are eligible for personalised support from trained professionals through the Just Live Well programme. This is a FREE 12-month lifestyle programme aimed at residents who want improve their health and wellbeing.
Further information can be found on the Just Live Well page.
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Website: www.slimmingworld.co.uk
Croydon Walking for Health Scheme
The Sport and Physical Activity team currently run a free weekly programme of Health Walks accredited by Walking for Health. Our aim is to help people in the community to get out in the fresh air, exploring the abundance of green space and parkland in Croydon.
Telephone: 07796 930295 (Liz Collins)
Website: www.walkingforhealth.org.uk
Email: walks@croydon.gov.uk (Liz Collins)
Weight Watchers
Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.
Website: www.weightwatchers.com
We all know we need to exercise but sometimes we struggle to fit it into our everyday life. Check out some of our ideas on how to build more activity into your life.
Facebook: justbecroydon
Twitter: @JustBeCroydon
Website: www.justbecroydon.org
Just Live Well
Struggling to make changes in your life? Take the Health MOT now to find out if you are eligible for personalised support from trained professionals through the Just Live Well programme. This is a FREE 12-month lifestyle programme aimed at residents who want improve their health and wellbeing.
Further information can be found on the Just Live Well page.
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Website: www.slimmingworld.co.uk
Croydon Walking for Health Scheme
The Sport and Physical Activity team currently run a free weekly programme of Health Walks accredited by Walking for Health. Our aim is to help people in the community to get out in the fresh air, exploring the abundance of green space and parkland in Croydon.
Telephone: 07796 930295 (Liz Collins)
Website: www.walkingforhealth.org.uk
Email: walks@croydon.gov.uk (Liz Collins)
Weight Watchers
Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.
Website: www.weightwatchers.com